TWENTY FIRST CENTURY SPORTS (M) SDN BHD Refund Policy
We accept refund requests ONLY if they meet the below criteria(s):
Accepted Refund Requests
Genuine cases that prohibits a runner to partake in an upcoming event, such as:
All of the above must take place AFTER registration has been done.
All of the above will require supporting documents such as medical/doctor/employer official letter.
Failure to meet the above criteria(s) will result in declination of your refund request.
Non-accepted Refund Requests
If you would like to request for a Refund, please email to firstname.lastname@example.org with the following:
Kindly allow us 7 – 14 working days to initiate the refund process.
For Credit Card transactions – we will notify iPay88(online payment gateway) to cancel your transaction. This will be reflected in your next statement.
For Online Banking transactions – we will proceed with manual transfer to your bank account.
For more info please contact us at email@example.com.
Substitutions & Transfers
We strictly DO NOT ALLOW Substitution of runners for whatever the reason may be.
Entry fees are NOT TRANSFERABLE to other events.